I must've missed the part where the author emphasizes expectations as being the problem. What I thought was being described was a divergence of expectations fro

I must've missed the part where the author emphasizes expectations as being the problem. What I thought was being described was a divergence of expectations from outcomes, as a matter of fact rather than as a matter of moral judgment. The author takes pains to state that these things occured, independent of what we think about "why" or what we think about "should."