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can you elaborate on "cant do commerce" ? and then dont text people. people say the same shit about facebook, the people I know say the same, that "you cant do
by redeeman 3y ago
can you elaborate on "cant do commerce" ?
and then dont text people. people say the same shit about facebook, the people I know say the same, that "you cant do anything without it", yet I somehow manage. Would it perhaps sometimes have been easier to go look some shit up on facebook? probably, is it required? well im still alive here to post
- rootsudo 3y agoShipping confirmations are sent via whatsapp via Tokopedia, Shopee and Lazada. Logging in / MFA is done via Whatsapp. You can have a whatsapp for business (which is a separate app from whatsapp but same thing but has built in ecomm tools) Grab/Gojek/Angas drivers won't text you, but would whatsapp you (cause it's free.) there is a built in dialer/voip into Grab/Gojek, but it sucks and sucks so much it can be useless unless you are ina n 4G LTE locaton and even then - it sucks. I've had countless drivers message me from a grab/gojek hail to confirm location, send live location, etc. Whatsapp is the status quo for communicating with friends, dates, co-workers, contractors, etc. No one wants to pay for an SMS plan - in Philippines it's barely there but most people have moved on due to tons of fraud/abuse/load scams (load is the credit for Globe/smart, it's called pulsa in indonesia) so many people just all together turn it off. OTP/MFA from all the major indonesian/malyasian and PH banks do Whatsapp MFA. BPI, BDO, Mandiri, Permata, BCA, Mayabank, HSBC, etc. Yes, even HSBC. It's even a big thing with USA banks - https://www.telemessage.com/citi-goldman-sachs-hsbc-and-other-top-banks-warn-of-being-investigated-by-sec-and-cftc-over-their-use-of-whatsapp/ https://www.telemessage.com/citi-goldman-sachs-hsbc-and-othe... but that's more for collusion then just ecommerce and general daily life activity. So tl;dr Whatsapp is required in SEA for daily life, otherwise you're the outdated outlier that needs to do phonecalls.
- redeeman 3y agoso... convenience. and BTW I have relatives and friends that lives in the Philippines, though its a decade since I was there myself, I do keep up on the situation there, and know that it is entirely possible to live, buy food, go to the bank, order online, and even go to a doctors appointment without whatsapp
- gmerc 3y agoIt’s truly arrogant to think you know better and than people living in these markets. Whatsapp has over 100% market penetration in Singapore (aka more WA accounts than people). There is not alternative because network effects. The US is an anomaly in messaging, the rest of the world has one dominating app and it’s often either WA or Messenger with the occasional line or Naver.