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Anecdote time: I bought a “sold by Walmart” (on Walmart.com) product and what arrived was an Amazon return—with someone else’s return slip still in the package.
by schemescape 3y ago
Anecdote time: I bought a “sold by Walmart” (on Walmart.com) product and what arrived was an Amazon return—with someone else’s return slip still in the package.
I complained and got some money back, except they credited the amount twice. When I contacted them about the double-credit, their system was down so they told me to contact them again later. Then later, they just told me to keep the money :/
What’s frustrating about avoiding Amazon is that every other big retailer is trying to be Amazon, so you have to deal with the same “marketplace” nonsense you wanted to get away from.
Edit: just needed to vent, thanks.
- sumtechguy 3y agoI had the opposite. I ordered from amazon. Showed up from walmart... I left the review of 'you got me on the price arbitrage nice one!'
- noodlesUK 3y agoI’ve had this with bulky purchases of items like cat litter (especially in the pandemic). It was pretty funny seeing the Walmart box show up and realising I’d been had (for a few bucks).
- gumby 3y agoI don’t think you were had. You figured you could get what you wanted on Amazon and did so. I feel this is no different from someone buying a wholesales box of something and then selling them individually. You could do that too, but you want the convenience of having only one can opener. So everybody wins. This case seems analogous.
- TMWNN 3y ago>I complained and got some money back, except they credited the amount twice. When I contacted them about the double-credit, their system was down so they told me to contact them again later. Then later, they just told me to keep the money :/ I sell on Walmart Marketplace. Overall, it's the clear #2 third-party marketplace after Amazon. While nothing compares to Amazon FBA in terms of sales velocity, for FBM Walmart in some categories can be better than Amazon. That said, the Walmart Marketplace software platform is not great. A year ago, there was a good six months where the inventory system just did not work, causing many SKUs to incorrectly appear out of stock. I still strongly suspect that this happens often, just not so broadly.
- WheelsAtLarge 3y agoThere's a whole ecommerce subculture that profits on the price difference between ecommerce giants. Usually the items get posted on ebay but I guess it does not matter where it gets posted as long as someone can make a profit. I've ordered from walmart 3rd party sellers and gotten the item from HomeDepot. I've ordered on ebay and have gotten stuff from Amazon and Walmart. It's a bit frustrating since I could have saved the middle man and gotten it for less. But ultimately, the mistake is on me for not double checking the price with other vendors.
- schemescape 3y agoFor the record: I did not purchase from a marketplace seller—they even confirmed this for me when I contacted support. I just wanted to clarify, since most relies are about the marketplace, where something like this would obviously be fair game. Edit: not to say I don’t find the replies interesting!