100% agree it just sounded like in this instance the first time they'd hear about it breaking a customer's workflow[0] would be in that customer's production en

100% agree it just sounded like in this instance the first time they'd hear about it breaking a customer's workflow[0] would be in that customer's production environment. I've been on both ends of solutions where customers are either technically or financially incapable of having robust test environments for even critical software, especially if they're relying on someone else to write it. [0] https://xkcd.com/1172/ https://xkcd.com/1172/