I'm with you on that. I shudder when I think how much law (for example) is based on "a reasonable person"... That definition (as vague as it has always been) is

I'm with you on that. I shudder when I think how much law (for example) is based on "a reasonable person"... That definition (as vague as it has always been) is moving more and more in the wrong direction daily. This is why I mentioned mandatory platform provided dash and interior recording. It's very clear that in many of these scenarios (linked Twitter feed, my story) there isn't anything resembling an actual review. However the driver's issue was reported all they could have possibly considered to make their decision is whatever they reported. For all I know they said she hit them, for example. This of course goes the other direction. I was once in a Lyft where the driver had an associate (of some sort) clearly experiencing an overdose in the front passenger seat. She was slumped over, making gasping sounds. I calmly ended my ride early and my first call was to 911 to describe the car and the driver. Going in the app to report the driver was a remote second consideration. Yelling isn't criminal, what a "reasonable person" would characterize as violence is. As I noted it wasn't even really directed to the driver and at no point did I consider it threatening to either of us. If violence had actually taken place I would have expected the police to show up (as they did in my OD story). If she had hit them (or gotten anywhere close to threatening) I would be the first person to back the driver's story to the police. Like I said I woke up the next morning to an e-mail from Uber that was essentially "We got this report, the decision is final". Had I even had the opportunity to attempt to provide my version of events I'd feel a lot differently about this. Trigger-happy is putting it mildly.