Our personal Amazon account was closed, per their claim, because we used our prime account for business purposes or something like that. We often bought gifts a

Our personal Amazon account was closed, per their claim, because we used our prime account for business purposes or something like that. We often bought gifts and shipped it directly to our friends. We also did it for our friends from Belarus, sending gifts to their friends in the USA. I bet it triggered some kind of anti-dropship rule. I am very particular at trying to not tie myself into their ecosystem, but we had two kids fire tablets with some purchased games that we lost access to as well. After a month or so of back and forth eventually they enabled ability to log in to access digital purchases only. But it was my impression they do not have an easy way to separate different branches of their offerings, and often it is all our nothing, since even after partial account reactivation, many parts of the Amazon website are broken. In the end, I created new account, and since I was attending University of People at that time, I got student's discount for all their services in the new account, which is enough for me to counter the hasle I had to endure while trying to get kids tablets work again :)