The giveaway for me was the sentence "While not excusing Amazon's actions, he questions whether enough vetting was done before canceling his account." It makes

The giveaway for me was the sentence "While not excusing Amazon's actions, he questions whether enough vetting was done before canceling his account." It makes no sense - why would questioning whether enough vetting was done be interpretable by anyone as "excusing Amazon's actions"? It obviously goes in the other direction; the sentence might have read "While not directly condemning Amazon's actions, he questions whether enough vetting was done before canceling his account."