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I'd absolutely use this product. As much as I'm sure it improves the listings, I'd recommend not making the photo required. First of all, other non-required i
by caixa 15y ago
I'd absolutely use this product.
As much as I'm sure it improves the listings, I'd recommend not making the photo required. First of all, other non-required info (such as pet type) seems more important, and second of all it requires digging through my photos. I'd be likely to add a photo when I'm looking for someone to catsit, but it was a deterrent for me to add the cat in the first place.
- kimsterv_again 15y agoGood feedback. We've heard this before as well. I'm just stubborn and like looking at the photos. When we roll out the redesign, we'll add a silhouette and not make it required.
- jesseendahl 15y agoI do think you should have email reminders that nudge people who haven't yet added a photo to do so. Maybe once every 2 or 3 weeks or something.
- cjwake 15y agoDefinitely, we're thinking about small nudges to help people through the process, both in completing the profile and in setting your first request or remembering us the next time you do need help.
- cjwake 15y agoThanks so much for the feedback, that is a great point. We wanted to make the signup easy, covering just the basics, but you're right that digging for photos is not always the easiest task. We've adjusted this a little in the redesign we're working on, but I think we could always do more to simplify.
- wushupork 15y agoSecond the photo thing. I was on a machine where I didn't have access to any of my dog photos (work) and I got stuck in the process because I couldn't upload a photo.