3 ms·
To use Amazon's terminology here, it really feels like they're becoming a Day Two company. It took decades to cultivate the perception that Amazon cares about c
by bilalq 3y ago
To use Amazon's terminology here, it really feels like they're becoming a Day Two company. It took decades to cultivate the perception that Amazon cares about customers more than any other company. It takes so much less to destroy that image.
Google has already started paying the price for their customer-hostile behavior. It's a meme at this point how unreliable Google is for anything. Amazon and AWS have consistently been touted as the opposite. Contrast Google IoT Core with SimpleDB. The Googlification of Amazon will be to its detriment.
- SpaceNoodled 3y agoIt was Day Two at Amazon by the time Jassy took over, roughly the same time they began paying lip service to being the "most customer centric" company on their "leadership principles" rather than actually just doing it. It became more and more apparent every month and precipitated my exit.
- ignite 3y agoNothing shows this like the switch from showing recommended books/products to showing ads. Ads generate more revenue today, but I can't find good books to buy an Amazon, so I go elsewhere. It's clear which is better for the customer (and for Amazon long term), but they can't give up on the revenue stream, even if it will eventually kill them (since it drives their customers to other platforms, and provides a place for competitors to grow).
- botverse 3y agoThey have been royally MBA’d
- namelessone 3y agoWhat does "Day Two company" mean?
- bilalq 3y agoIt's lingo from Amazon's corporate culture. This article explains it well: https://aws.amazon.com/executive-insights/content/how-amazon-defines-and-operationalizes-a-day-1-culture https://aws.amazon.com/executive-insights/content/how-amazon... > Day 2 is stasis. Followed by irrelevance. Followed by excruciating, painful decline. Followed by death. And that is why it is always Day 1.