When you say "cancel the purchase" do you mean you leave it in your cart, but don't pay for it? Or did you actually remove it from your cart and then re-add it

When you say "cancel the purchase" do you mean you leave it in your cart, but don't pay for it? Or did you actually remove it from your cart and then re-add it later? Most online purchase services have means of tracking which customers begin the checkout process, but backout or cancel after X amount of time, and leave the item in their cart. I seem to recall Squarespace having this listed as a feature for one of their pricier subscription options for their online retail service.