3 ms·
Another anecdote: Someone in the house bought subscriptions to a channel and amazon music through the TV. I canceled both of them relatively easily, but I had t
by batch12 3y ago
Another anecdote:
Someone in the house bought subscriptions to a channel and amazon music through the TV. I canceled both of them relatively easily, but I had to find where they were as the subscriptions were managed in different places. For music, I had to confirm 3x that I actually wanted to cancel and not swap to a family plan, or be reminded 3 days before expiration, etc. Now that I think about it, I also googled and followed the results to the cancelation links because I couldn't easily find them on the site and didn't want to spend forever looking. Eventually, I finished and everything was refunded.
I started this response as a counter to your experience, because it didn't feel that difficult, but typing it out makes me think that I've sadly just become numb to the behavior and have seen this type of activity so often that I was happy that this was all it took and there was no arguing on the phone with some call center agent.