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I'm not sure if your second paragraph is still about furniture. But Amazon is objectively better than a brick and mortar experience by many metrics. With Amazon
by anonu 3y ago
I'm not sure if your second paragraph is still about furniture. But Amazon is objectively better than a brick and mortar experience by many metrics. With Amazon I can find exactly what I need in a few clicks. To find one item in a big box store would take 10x more time. This is probably the one metric that matters. Saving time.
- chimprich 3y agoThis is true, which is the reason I use Amazon retail, but the experience is still dreadful: terrible, soul-crushing search experience, listings dominated by scams, cheap fakes, sponsored results, badly photoshopped images, paid reviews. And then when you get frustrated and try Googling for a product, you get direct adverts for products which are on Amazon, pages of paid-for recommendations that link back to Amazon... It's all so depressing.
- subarctic 3y agoThat's actually probably one of the best things about Amazon - if there's a type of product you want, you can probably find it pretty quickly on Amazon, and then if you're ok with crappy quality and spending too much for what you're getting and paying for prime or shipping, then you can save a lot of time by just ordering it on Amazon. The things that stop me from doing that are, 1) wanting to see / try on the product in real life before I buy, 2) the fear of getting ripped off by buying something crappy on amazon when I could have gotten a better deal overall somewhere else, 3) wanting to get it sooner and not wait for it to ship, and 4) not wanting to get prime because their shitty ui that funnels you into getting prime rubs me the wrong way, and because of the psychological factor that I know will influence me to get more stuff from amazon if i get prime. Also 5) returns aren't as easy as at a store and the return policy is inconsistent