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> I decided it wasn't worth the cost for me so I went inside my settings to cancel. Their stipulations for cancelling the membership was "Come back two days bef
by nordsieck 3y ago
> I decided it wasn't worth the cost for me so I went inside my settings to cancel. Their stipulations for cancelling the membership was "Come back two days before the account is set to auto-renew and cancel then."
I'm not defending Amazon's sneaky tactics to trick people into signing up for prime. They got me too.
But I didn't have any trouble cancelling it right away, and I went through it only a few months ago. Not saying you're wrong, though - they probably changed things since you had your experience.
- LikesPwsh 3y agoYou can cancel it right away, it's just intentionally obfuscated. The many layers of cancellation buttons with different layouts strongly suggest that they a/b test for maximum difficulty.
- sergers 3y agoI have never had any issues canceling several times over the years. Twice was in response to lost packages between Amazon warehouses by amazon, on phone said I was disatisfied with prime and requested a full refund. - I was like 7 months into a year paid. They apologized and gave me a full refund of the 1 yr. Not even pro-rated... Full amount I signed up again a few weeks later
- subarctic 3y agoHow many clicks did it take you to end up on that phone call talking to a person? How many phone calls did it take you to sign up? Good for you that you asked for the refund, but still it always sucks how many hoops you have to jump through to cancel this stuff. Especially when they make it so easy to sign up that I know people who signed up accidentally (and I've almost done it myself).