I'm flattered that I sound like a recent college graduate :) I've been a Unix systems administrator for more than a quarter of a century. Wild generalization:

I'm flattered that I sound like a recent college graduate :) I've been a Unix systems administrator for more than a quarter of a century. Wild generalization: Red Hat is mostly bullshit. Their support is good at handling the myriad quirks and bull they've intentionally added to their OS to differentiate their product, but they're not so good at things beyond that, in my experience. I'm generalizing, of course, but in too many instances Red Hat has been unique in having issues that other common OSes don't. In many environments I've set up proper servers with other OSes for comparison so I'd know when something is a Red Hat-ism. If you're somehow authoritative because you've worked for a major movie studio with petabytes of storage, then I suppose I'm authoritative, too. I have and still work for major movie studios and I handle petabytes of storage, too :) Perhaps we know each other. Red Hat couldn't get their OS to see all the zones of a StorNext, while at the very same moment identical hardware next to that Red Hat system running SuSE worked fine. Drives were swapped between the systems, and the problem followed Red Hat. It was a clean install. Red Hat support told us they couldn't do anything and said it was a StorNext problem. We contacted StorNext, and they were even willing to work with Red Hat. Red Hat required us to have a three way phone call to include the StorNext people and wouldn't answer their emails. I had to create email accounts for the StorNext people. It was extremely unprofessional and nothing moved on this until the company threatened to cancel Red Hat support entirely. Unfortunately, my other experiences were more reminiscent of dealing with AT&T than dealing with an organization that wants to make things work.