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The whole Amazon.com experience has been getting worse and worse as the years go by. Everything from the products they sell, quality control, customer service,
by adoxyz 3y ago
The whole Amazon.com experience has been getting worse and worse as the years go by. Everything from the products they sell, quality control, customer service, dark patterns in the UI, etc.
I wonder how long until you have to call someone or mail in a 1,000 word letter on why you don't need Prime to cancel it.
- frumper 3y agoSounds like a perfect job for PrimeGPT to write that for you.
- londons_explore 3y agoThe experience has been getting worse for customers, but better for shareholders. Can't please everyone! Life Pro Tip: Be a shareholder, don't be a customer.
- adoxyz 3y agoI am both. It's still a frustrating experience and eventually shareholders will be negatively impacted.
- jwestbury 3y agoI was an employee and a shareholder, but my customer experience is part of why I'm no longer either, and why I won't be again in the future.
- scrum-treats 3y agoThis is exactly it.
- hospitalJail 3y agoIsnt this the truth. I have no problem owning Apple and MSFT shares, but boy do I want to avoid their products!
- ekianjo 3y ago> The whole Amazon.com experience has been getting worse and worse as the years go by. Maybe, but they are still miles better than most other online shops, so they still get to grow. Just for the return policy, they are kind of worth it.
- JohnFen 3y agoI disagree. I stopped using Amazon a couple of years ago and haven't missed it even a little bit. They're not substantially better than most others.
- registeredcorn 3y agoWould you mind listing a few alternatives you use? I generally try to avoid Amazon when I can, but have had problems finding a general good site. In case anyone is wondering what I use, here's a short list: Computer/electronics, I visit Newegg. (I haven't been thrilled with them moving into other areas like Auto parts, etc. but they seem alright for the time being.) Hardware or similar, I go with Tractor Supply Co, Home Depot, or Lowes. Music, I go with 7Digital. Car stuff, I have used NAPA in the past, but I hate that they don't store order history for over 1 year. Also, their search function is not great, and their selection is somewhat limited. General stuff, I've tried to use Walmart for stuff like pillows or sheets or whatever, but most of the stuff they offer is also offered by Amazon, and Amazon is usually stocked better and generally a few dollars cheaper. I've been weary of trying out sites like Aliexpress. It's frustrating because it seems like Amazon just generally has a larger selection than most other offerings out there. For more niche subjects, I feel like I have some reasonable options, but when it comes to more broad subjects, it feels like it's Amazon or nothing.
- JohnFen 3y agoIt would be a long list. I buy from local stores rather than online whenever I can. If I can't, then I buy directly from the manufacturer of whatever it is I'm interested in buying. Except with electronic parts. For those, I typically go with Digikey. For electronic devices and computers, I go to a local recycler. They have what I need about 80% of the time. I've never had a situation where Amazon was the only option, and rarely a situation where it was the best option.
- dghughes 3y agoHere in Canad Canadian Tire was notorious for Rewards Card pressure sign you up right there. Even roaming sales people in suits pestering you right as you walked in the door and cashiers as you were paying. To cancel? You need to send in a letter via post. that may be changed but I'm guessing probably not. Oh and the rewards used to be 5% of cash purchases now it's 0.5% dismal. Just a glorified spam farm for your info.
- JohnFen 3y ago> Just a glorified spam farm for your info. To be fair, that's all rewards/loyalty programs. But clearly, some are worse than others.
- dylan604 3y agoCan you use chatgpt to write that letter?