5 ms·

Oh, this nohello nonsense again. Since when politeness isn´t a thing?

throwaway89201 3y ago
"If you feel it's a bit brusque to simply say "Hi" and ask the question, you can still preface your message with as many pleasantries as you see fit". Just don't submit the message with only pleasantries.
- deleted 3y ago
  [deleted]
jerpint 3y ago
It doesn’t say to not say hello, or simply says don’t leave an empty hello without context. This makes a lot of sense especially in asynchronous teams. A notification can pull you out of flow and be disruptive, so minimize them
- vpaulus 3y ago
  Exactly, that´s why I call it nonsense. It´s nothing to do with the hello, it´s all about the pause.
  - shrikant 3y ago
    Well yes, but https://www.dontjustsayhelloalsoaskyourquestion.com https://www.dontjustsayhelloalsoaskyourquestion.com is not as catchy.
  - Cthulhu_ 3y ago
    So your objection is with the name of the website, not the actual message inside. All right.
nivertech 3y ago
The problem is not with "Hi" or "Hello" immediately followed by the question. The problem is when people write "Hi"/"Hello" without the question, then waiting for the reply, then want to simulate a smalltalk, and only then asking the question. In many cases they're not even thought about this question in advance, and didn't framed it or phrased it, to make it easier on the other side to understand the problem.
arp242 3y ago
"Hi" [8 hours later due to different TZ] "Hey there, can I help you?" [8 hours later due to different TZ] "Can I ask a question?" [8 hours later due to different TZ] "Of course, you don't need to ask that!" [8 hours later due to different TZ] asks question [8 hours later due to different TZ] gives answer --- That's often been my problem with that. I'm all for politeness, but these are people I work with, not strangers, and it's basically my job to answer their questions, and they know I'm in a different timezone, and whom I've told that they can just ask their question directly. Certainly in this context I don't think it's any less polite than "Hi there, how you doing? I'd like to ask a question: [question]". No one is really helped with this: not the developer or support staff who wants an answer, not customer who has to wait longer for an answer. I also answer these sort of things outside work hours (I don't mind doing that, I also get a lot of flexibility in return), and three different messages is more invasive than just one. Actually, come to think of it, it's less polite to do it the "polite" way.
- doubled112 3y ago
  I have a hard time with the “Hi” people like those. If you say “Hi” I can’t tell what you want, and I tend to move onto somebody who actually asks a question because I know what I am getting into. The conversation is marked as read, and you disappear into the noise. Please help me to help you.
Cthulhu_ 3y ago
I mean you can say hello, that's not the issue. Saying hello and waiting for the other party to reply before continuing is. I mean would you send an e-mail with just a "Dear $name" and nothing else?

"If you feel it's a bit brusque to simply say "Hi" and ask the question, you can still preface your message with as many pleasantries as you see fit". Just don't submit the message with only pleasantries.

deleted 3y ago
[deleted]

jerpint 3y ago

It doesn’t say to not say hello, or simply says don’t leave an empty hello without context. This makes a lot of sense especially in asynchronous teams. A notification can pull you out of flow and be disruptive, so minimize them

vpaulus 3y ago
Exactly, that´s why I call it nonsense. It´s nothing to do with the hello, it´s all about the pause.
- shrikant 3y ago
  Well yes, but https://www.dontjustsayhelloalsoaskyourquestion.com https://www.dontjustsayhelloalsoaskyourquestion.com is not as catchy.
- Cthulhu_ 3y ago
  So your objection is with the name of the website, not the actual message inside. All right.

nivertech 3y ago

The problem is not with "Hi" or "Hello" immediately followed by the question. The problem is when people write "Hi"/"Hello" without the question, then waiting for the reply, then want to simulate a smalltalk, and only then asking the question. In many cases they're not even thought about this question in advance, and didn't framed it or phrased it, to make it easier on the other side to understand the problem.

arp242 3y ago

"Hi" [8 hours later due to different TZ] "Hey there, can I help you?" [8 hours later due to different TZ] "Can I ask a question?" [8 hours later due to different TZ] "Of course, you don't need to ask that!" [8 hours later due to different TZ] asks question [8 hours later due to different TZ] gives answer --- That's often been my problem with that. I'm all for politeness, but these are people I work with, not strangers, and it's basically my job to answer their questions, and they know I'm in a different timezone, and whom I've told that they can just ask their question directly. Certainly in this context I don't think it's any less polite than "Hi there, how you doing? I'd like to ask a question: [question]". No one is really helped with this: not the developer or support staff who wants an answer, not customer who has to wait longer for an answer. I also answer these sort of things outside work hours (I don't mind doing that, I also get a lot of flexibility in return), and three different messages is more invasive than just one. Actually, come to think of it, it's less polite to do it the "polite" way.

doubled112 3y ago
I have a hard time with the “Hi” people like those. If you say “Hi” I can’t tell what you want, and I tend to move onto somebody who actually asks a question because I know what I am getting into. The conversation is marked as read, and you disappear into the noise. Please help me to help you.

Cthulhu_ 3y ago

I mean you can say hello, that's not the issue. Saying hello and waiting for the other party to reply before continuing is. I mean would you send an e-mail with just a "Dear $name" and nothing else?