2 ms·
This is correct. Bad customer service was in googles DNA from day one.
by andrewstuart 3y ago
This is correct.
Bad customer service was in googles DNA from day one.
- pas 3y agomaybe. initially it seemed like they can pull off the impossible and just make it work for everyone. (providing adequate self-service tools, nice undo/redo features, keeping scope very focused, working a lot of behind the scenes magic.) of course then complexity hit, and the paranoia of fake ad impressions ate the whole company.