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In California if you subscribed online the law requires online cancellation. https://www.pillsburylaw.com/en/news-and-insights/changes-ca-arl-law-now-in-effect
by dv_dt 3y ago
In California if you subscribed online the law requires online cancellation.
https://www.pillsburylaw.com/en/news-and-insights/changes-ca-arl-law-now-in-effect.html https://www.pillsburylaw.com/en/news-and-insights/changes-ca...
“ Even before these changes, the ARL has been a frequent focus of both private class action litigation and government enforcement actions. ARL class actions frequently settle in the seven figures, and earlier this year a popular weight-loss app settled such an action for over $60 million. On the enforcement side, several California district and city attorneys have joined forces to pursue ARL claims as the California Auto Renewal Task Force (CART). In recent years, CART has also reached several seven-figure settlements, including with a direct marketing company for over $8 million and with the owner of several online dating sites for over $2 million.”
- mtmail 3y agoHulu allows online cancellation, the user was on the correct page already. The webpage probably has a - hopefully temporary - bug.
- paxys 3y agoOr a browser extension messing with CORS headers. Plenty of people (including some in this thread) are able to cancel Hulu subscriptions just fine.
- dv_dt 3y agoLegal compliance has a way of increasing focus on certain bug fixes, particularly if there are potential non-trivial fines :) Edit: I was happy to hear about some legislation and regulatory action against dark patterns.