I think it's often a case of better the devil you know... Imagine adding a new app. Can you just delete the existing? Not necessarily, maybe some people need t

I think it's often a case of better the devil you know... Imagine adding a new app. Can you just delete the existing? Not necessarily, maybe some people need to use that so now you are supporting 2 apps. Maybe there is a lot of legal work to check the status of a new app. Maybe the new tool seems great but maybe once you have committed to it and taken a large amount of time and money migrating, maybe it doesn't scale well. Maybe a certain feature doesn't work like it needs to. The problem with the idea of the collective is that not all people have skin in the game. It costs nothing for someone to say they prefer something to something else but how do you make sure that the people who use it the most have more say in the choice? The truth is, the status quo is always easier than something new.