Very much so. Also anyone pointing it out in their forums gets ignored. On discord all you get as an answer is "shipping is hard". I got really pissed off once,

Very much so. Also anyone pointing it out in their forums gets ignored. On discord all you get as an answer is "shipping is hard". I got really pissed off once, because I invested a lot of time into developing for their products(soquartz boards, other quartz64 products). So I genuinely wanted to help them resolve this shipping (at least to Eu, as that's the logistics market I know). What I got back, was essentially being accused of being rude by trying to get to the bottom of it why is it so hard for them, in addition to repeatedly being assured "they work as hard as they can, and they have very competent people so need no help" as well as "they're having problems with customs and stuff". Still, 6 months later they haven't figured it out. From a private conversation with one person "in the know" they claimed its difficult because there are various tax systems in the EU (so what, there are only 27 countries, figure one a month, also it is way more unified now that few years ago when it somehow worked fine for them), that they even have problems shipping to their EU store, that they ship from HongKong and Singapore, despite most of their boards being made in China and that makes it difficult, that their owner "is not China based so they can't use Aliexpress (they could use an intermediary, even with a 20% cut it would still be twice cheaper to ship like this)", that some people in Czech Republic would order cheap boards, then when they were asked to pay few bucks for the lack of EU VAT handling by the seller, declined and Pine had to foot the bill(we're literally talking about $5 bucks), and so and so on. Eventually I decided I'm 50% convinced they do it on purpose to "help" their EU store, and the other 50% is they simply don't care enough. They just cover the biggest markets and population centers, like shipping to Germany in EU was still available for 12EUR last time I checked. So, no, I'm not buying their risc V board. Id rather get Sipeed's board that I can pay $11 for, but get it shipped for few bucks from China. The whole design is open too.