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The thing about the buying on Amazon vs. anywhere else, even if its more expensive: In the vast, vast majority of cases that I've price shopped elsewhere, Amaz
by firemanx 15y ago
The thing about the buying on Amazon vs. anywhere else, even if its more expensive:
In the vast, vast majority of cases that I've price shopped elsewhere, Amazon is almost always the cheaper option. And if they're more expensive, it's generally by only a dollar or two (also depending on how their pricing algorithm is working that day - I've had times where I've checked in the morning, then come back to buy in the afternoon and there's a whole $5 difference). This leads to the phenomenon of, if you shop on Amazon a fair bit (which Prime's obviously do, but I bet a lot of other "non-Primes" do too), you will probably reach a point where you just quit spending the extra time to price-shop and just buy the thing you're looking for. You end up saving even more that way because you now have more time for other things.
All that to say - I think just identifying Prime members with this behavior is a little narrow in focus. My guess is that there are a whole lot of other customers who fit this pattern, but don't have Prime, and I bet there would be some value in pursuing that analysis deeper!
- goostavos 15y agoOn the subject of the pricing algorithm, one thing that blew me away (and has made me a pretty loyal customer) was purchasing something in the morning, getting an email in the afternoon saying the price had gone down, and finally one last email in the evening informing me that the difference has been refunded to my card. The price change added up to only 1 or 2 dollars, but from a customer service perspective, it was super classy. I'm yet to see any other company do this.