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Ew, you mean they have to talk to a human on the telephone? --- We built a whole application to manage a certain workflow between multiple systems, and our us
by csours 3y ago
Ew, you mean they have to talk to a human on the telephone?
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We built a whole application to manage a certain workflow between multiple systems, and our users kept using email instead, because it turns out that the users on the other end don't check the system, but they do check their email.
- CaliforniaKarl 3y agoFor critical stuff that is not instantaneous, it's good to have both automated and human communication/confirmation. In this case, the automation is equipment throughout the grid that can disconnect a line if it falls too far out of compliance (for example, frequency drops too low, due to a sudden increase in load). As mentioned elsewhere, huge consumers get their own substation, and such equipment can be placed there. You also have people who are drilled in following procedures, especially when failures in process become very public.
- sanxiyn 3y agoAs a concrete example, if you look at an electric grid map of South Korea (here is one: https://www.e2news.com/news/articleView.html?idxno=236289 https://www.e2news.com/news/articleView.html?idxno=236289), you will find that POSCO, Hyundai Steel, and Samsung Electronics have their own substations.