3 ms·
That's a good list. But the really awesome managers are the ones that show their empathetic leadership during a crisis. If I may add a few things about crisis m
by nine_zeros 3y ago
That's a good list. But the really awesome managers are the ones that show their empathetic leadership during a crisis. If I may add a few things about crisis management:
- They take the blame for failures publicly ("the team failed") and then coach individuals privately.
- They are willing to speak upwards to call out BS or to offer suggestions, even if it affects their own standing in the organization.
- They clearly communicate expectations, the "why" of the expectation, and explain how situation within the company may have changed.
- If there is a PIP, layoff or something else coming, they socialize the news subtly so that their reports start looking before the axe falls.
A leader looks after their team, until the last day. Managers only look after themselves.
- haswell 3y agoI wholeheartedly agree re: crisis management. I think there's a decent bit of overlap between your bullet points and what I was thinking as I wrote mine, but I like the way you framed these as well.
- taway1874 3y agoGreat perspective from both of you. But it's one half from a manager's POV, managing their team(s). Managing upwards is a whole another ball game.