I think it's even worse than the way you put it. He broke a specific brand product, and wanted an exact replacement. Does he think that some other form of adv

I think it's even worse than the way you put it. He broke a specific brand product, and wanted an exact replacement. Does he think that some other form of advertising, say on a TV commercial, would have convinced him to buy a different replacement product for an essentially proprietary product? Didn't think so.