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We've used Twilio, Nexmo (now Vonage), and Plivo for years. Twilio is still our go-to for US SMS. Nexmo has great international deliverability but is more exp
by sparrish 3y ago
We've used Twilio, Nexmo (now Vonage), and Plivo for years.
Twilio is still our go-to for US SMS.
Nexmo has great international deliverability but is more expensive than Plivo.
Plivo works fine when it works. When it doesn't, their support is horrible. Most times I don't even bother opening a ticket anymore. I just switch the customer to Nexmo.
I tried A2P 10DLC registration on Twilio when it first came out and our deliverability went to less than 50%. I quickly switched if off.
They're all going to start requiring A2P 10DLC registration for US SMS within a few months. It's going to be painful to get timely SMS delivered.