Re 2: had the exact same experience. And the big problem was that in order to contact support I needed an activated account :). But at some point I found a supp

Re 2: had the exact same experience. And the big problem was that in order to contact support I needed an activated account :). But at some point I found a support Email and with that I got an activated account. Still all this was too slow and left a bad taste. And I already finished integrating a different and IMO simpler (and probably less powerful) solution. And as the pricing was ok it was just the Twilio brand that I missed...