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With knowledge workers isn't there like... an end result? I usually know who on my team will get stuff done vs who will struggle with a task for days on end. Wh
by ericmcer 3y ago
With knowledge workers isn't there like... an end result? I usually know who on my team will get stuff done vs who will struggle with a task for days on end. Whether the person is working 4 hours a day or 12 who cares about anything beyond the output and impact they have.
I guess it feels too meritocratic? I used to work in grocery and while stocking some people could shelve 30+ boxes of product an hour while others slowly put up 10. Is it fair to pay both those people the same hourly rate when their output is so disparate? It feels bizarre to me in retrospect that being able to "own" the 8 hours of someones life is more important than them actually achieving something during that time.
- deleted 3y ago[deleted]
- katbyte 3y agoIt takes being an actual manager who can evaluate the work being done and progress towards a goal instead of “who’s in the office for how long” assuming that an hour in the office is an hour worked
- seydor 3y agoregardless of the outcome, it is salaried work, which is a remnant of feudalism and even older slavery, and pay is presumably for time and attention. maybe people shoulkd become contractors en masse and charge for outcome
- moffkalast 3y agoYou then get other problems as you incentivize output over work done properly, which if implemented improperly can just result in endless rush jobs that pump up the metrics while lowering overall quality. "When a measure becomes a target, it ceases to be a good measure." A common example is doordash and similar delivery services where people are paid by delivery and not by time spent on the job, so they race around ignoring all traffic laws and nearly get themselves killed half the time to shave off those extra 30 seconds.