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Anecdotally, I think one result of the layoffs of the past couple years has been companies 1) really focusing and doubling down on existing product lines, less
by cj 3y ago
Anecdotally, I think one result of the layoffs of the past couple years has been companies
1) really focusing and doubling down on existing product lines, less experiments outside core competencies
2) double down on focus on top 20% paying customers, pull back hands on support for smaller clients, focus on keeping (and upselling) existing large clients with less focus on the bottom 50th percentile
- nine_zeros 3y agoI have seen number 2 at my company. They've given up on midsized and startup companies. They are only chasing the large ones and government contracts. Which makes sense from a shareholder perspective as they look to leech as much return as possible. But, it also ensures that the company is not going to innovate anytime soon.