> why don’t you just ask how people are doing instead of trying to read minds? This feels analogous to “why don’t you just ask the users if the product if work

> why don’t you just ask how people are doing instead of trying to read minds? This feels analogous to “why don’t you just ask the users if the product if working, instead of setting up all these time consuming quality checks?” Like, yea, that catches some stuff, but ignores almost all of the real complexity and will miss everything that could have been solved before it became a real problem.