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> the car dealership model will soon become just another (unpleasant) relic from the past. The profitability of dealerships is in after-sale maintenance. Selli
by heresie-dabord 3y ago
> the car dealership model will soon become just another (unpleasant) relic from the past.
The profitability of dealerships is in after-sale maintenance. Selling vehicles that require _less maintenance_ will hurt the profit model. To judge from the decision in Florida, dealerships must be owned by influential rich people there.
> Baby Boomers and GenX both like the idea of being sold something and having that service provided, but Millennials and GenZ have consistently shown that we greatly value self-service, straightforward pricing, and not wasting time or money on feeding the “fat” in systems
I don't think that seeing this economic model through the the distortion lense of generational marketing is a lucid explanation. Consumers don't like car dealerships and the sham business practices that they inflict on people.
People who understand the new breed of electric cars know their value. The demand for EVs is growing fast and manufacturers outside the US are responding to meet the demand.
The change is happening too fast for the profit model of US dealership owners.