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I think your guess would be right, if it wasn't for the fact that Google has perfected the art of providing absolutely no customer support. They are experts at
by jwr 3y ago
I think your guess would be right, if it wasn't for the fact that Google has perfected the art of providing absolutely no customer support. They are experts at hiding behind walls and setting up moats. So I don't think support was a factor in this specific case.
- acdha 3y agoI’m not sure that’s disagreement: people expect support for this so Google knows that they either have to staff up or get out of the business, and they picked that option.