> in the real world there really are terrible people out there. And real businesses need real processes for dealing with real abuse. 100%. Absolutely. > Every

> in the real world there really are terrible people out there. And real businesses need real processes for dealing with real abuse. 100%. Absolutely. > Everyone here is just assuming that the facts are as this article claims. I don’t. In fact I am tending toward thinking that there is more to the story. That is why i was entertaining the possibility that maybe the driver received real abuse, did not report it immediately and by the time they reported it they misremembered which of their many addresses from that day it was. That would be very human, for a report to fail that way. But I also don’t believe that made up story! It is just one of the many things which might have happened. What i do know is that I am unlikely to hurl abuse at a delivery driver. So I am not personally worried about being banned from their business for good cause. That leaves us with weird edge cases where some misunderstanding or an abusive neighboor gets me banned. And I have no control over those factors as opposed to my own behaviour which I can control. For that to worry me I don’t need to believe the details of the story, just that amazon has a delivery driver safety system (which is great). They can completely ban you (as opposed to for example marking your address not-safe-for-delivery, which still leaves many alternative options) And in case of a dispute I have no way to prove I am innocent (because I don’t, and can’t record approaches to my place)