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This is sort of a perfect storm of idiocy, frankly. What happened was that the Amazon delivery employee complained about the owner making racist remarks over t
by ajross 3y ago
This is sort of a perfect storm of idiocy, frankly. What happened was that the Amazon delivery employee complained about the owner making racist remarks over the smart doorbell[1] during the delivery. This has the result, I guess, of terminating/locking/suspending/whatever the owner's Amazon account. Which... I guess is not really all that surprising? Abusive behavior online gets treated the same way.
There's an argument to be made about appeals and justice, I guess. But the mechanisms here seem to basically be working as intended. It's just another false positive. They happened with pen and paper businesses in the 1960's too.
[1] Denied by the homeowner, obviously. The story seems to check out, but at the same time it's never a great idea to believe one-sided accounts like this blindly. "I was harmed by Big Tech Run Amok" is click bait in this particular community. Always be extra careful to confirm enraging stories that confirm your priors!
- Terretta 3y ago> Denied by the homeowner, obviously. The story seems to check out, but at the same time it's never a great idea to believe one-sided accounts like this blindly. If only the other side of the story was available in the original article. Much easier to figure out who to blame if Amazon went on the record. For instance, if an Amazon spokesperson said, "In this case, we learned through our investigation that the customer did not act inappropriately, and we’re working directly with the customer to resolve their concerns while also looking at ways to prevent a similar situation from happening again." That would be less one sided.