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I have the exact polar opposite experience (as I'm sure many do) - as a prior iPhone user (because at the time Android was pretty awful) I obviously had an appl
by throwaway67743 3y ago
I have the exact polar opposite experience (as I'm sure many do) - as a prior iPhone user (because at the time Android was pretty awful) I obviously had an apple ID and icloud account, fast forward a few years and my remaining Apple device dies, I forgot the number of the temporary sim I had in it etc etc, Apple are still refusing to either change the phone number on my account or erase it (as required by law) without me giving them the full temporary number I had on my last device, which obviously I don't have this far down the line. Apple "support" make no attempt to help they just say no number no deal, so at this point I've had to resort to pointing out their obligations under the law for removing any data and history, still waiting to see what they'll do though.
Even while I was an Apple user their support was variable at best, some issues just would not be resolved (like keychain issues etc, "we don't understand why it's broken sorry, case closed") and would not be escalated.