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>> I printed this response up, and read it to the concerned family. As I recited ChatGPT’s words, their agitated expressions immediately melted into calm agreea

>> I printed this response up, and read it to the concerned family. As I recited ChatGPT’s words, their agitated expressions immediately melted into calm agreeability. not bad for a corny $0.5 hardback novel - but wtf was that about? If a Doctor read that script about my mother in ER, I'd be more insulated than had they printed the source code of a Linux Kernel module and proceeded to read it out in full, verbatim! So what one's a Doctor or another's a Lawyer and even involved in tech VC world? Artificial Intelligence is extremely complex and specialized field, plenty of learned professionals and VCs have been mesmerized then duped by "altruistic" tech projects in the filed of AI or Crypto. In the 80 and 90s automation tech in call centers was supposed to revolutionize customer support blah blah blah ... didn't work, people hate automation/robotic behavior, so the Industry switched to outsourcing calls to human operators in countries with cheaper salaries - it worked - and that drove other outsourcing innovations. I fear, chat bots and generative AI will fair the same - they're barking at the wrong tree.

lukko 3y ago
Yep, I think fundamentally it feels wrong. I think many families would see it as a sign of incompetence if the doctor cannot explain a diagnosis or treatment plan - time pressure is part of the job unfortunately, and people may not process difficult information in stressful situations with as much clarity, you have to allow for those things. Reading a script from ChatGPT is insulting. Patients hate when doctors just google their symptoms / rash in front of them, this is quite a step further. Printing out supporting information for families / patients is ok, but it needs to be validated – I think this is quite a dangerous use of generative AI for both the doctor and the patient.

lukko 3y ago

Yep, I think fundamentally it feels wrong. I think many families would see it as a sign of incompetence if the doctor cannot explain a diagnosis or treatment plan - time pressure is part of the job unfortunately, and people may not process difficult information in stressful situations with as much clarity, you have to allow for those things. Reading a script from ChatGPT is insulting. Patients hate when doctors just google their symptoms / rash in front of them, this is quite a step further. Printing out supporting information for families / patients is ok, but it needs to be validated – I think this is quite a dangerous use of generative AI for both the doctor and the patient.