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Reading the comments I realised that: - people are having two separate conversations: one about empathy, another about an empathetic-sounding style - many com
by rpastuszak 3y ago
Reading the comments I realised that:
- people are having two separate conversations: one about empathy, another about an empathetic-sounding style
- many commenters use different definitions of empathy and compassion
https://en.wikipedia.org/wiki/Empathy https://en.wikipedia.org/wiki/Empathy
https://en.wikipedia.org/wiki/Compassion https://en.wikipedia.org/wiki/Compassion
https://en.wikipedia.org/wiki/Sympathy https://en.wikipedia.org/wiki/Sympathy
- err4nt 3y agoThis touches on something, the same reason that "I'm sorry" apologies should not be written by chatbots - for some things it's most important that a human being did something, more than what they did. When a big mistake has happened and you need to apologize, it had better be coming from you yourself. If you think you can improve it by delegating it to a fancy autocorrect software, you're missing the point of why we apologize. Or if you think a bot is more 'empathetic' than a human paying attention, you've lost touch with what it means to be empathetic. A bot can't even feel, let alone feel your situation vicariously.