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This sort of response certainly seems indicative of a doctor with horrifically bad bedside manner. Families tend to be emotional when the health of their loved
by average_hntist 3y ago
This sort of response certainly seems indicative of a doctor with horrifically bad bedside manner. Families tend to be emotional when the health of their loved ones is at stake. I'm skeptical that a chatbot would help someone who can't grasp that.
- TeMPOraL 3y agoThe response is pretty clear and 100% correct: family is important but not in need of medical care. Making doctors focus too much attention on the needs of third parties will worsen the outcomes for actual patients. Doctors are, on average, quite empathetic people. But humans in general are what they are, and the politics and economics of medicine prevent the doctors from saying the right thing[0] to overbearing or emotionally distraught third parties, so I can easily see how inserting a chatbot in between would improve the outcomes of actual patients. (Though I am surprised there isn't dedicated staff for that yet. Or does it not work when people know they're talking to a PR doctor instead of the one treating their loved one?) -- [0] - "Get the fuck out of my sickbay!" - https://giphy.com/gifs/paramountplus-star-trek-lower-decks-eyk7bDJkp5Rr5jpVLt https://giphy.com/gifs/paramountplus-star-trek-lower-decks-e...