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Weird thing is I began comparing things like Uber Eats reviews and Google Maps reviews for local Asian restaurants, and I see things in Google Maps are reviewed
by palidanx 3y ago
Weird thing is I began comparing things like Uber Eats reviews and Google Maps reviews for local Asian restaurants, and I see things in Google Maps are reviewed substantially lower.
For example some of my favorite Asian restaurants in the city are rated 3.5ish while Uber Eats is rated like 4.7. It leads me to believe a lot of people are rating Google Maps restaurants also based on service. One in particular
https://www.ubereats.com/ca/store/china-lan-lanzhou-beef-noodle/T_ZJQnZXTLKWl11yya-Mlg https://www.ubereats.com/ca/store/china-lan-lanzhou-beef-noo... (4.7)
https://goo.gl/maps/GnLmwJNRjBHP9UnN8 https://goo.gl/maps/GnLmwJNRjBHP9UnN8 (3.9)
This place is awesome, and personally have experienced bad service but don't really care, so I do understand the Google Maps rating, but do find the whole rating system not helpful for me as I'm interested in good food and willing to accept bad service.
- P_I_Staker 3y agoOne theory I have is that you're getting different rating for different experience. Some "Asian" food keeps well, so it could stand out from the competition. They don't have to deal with you being in the restaurant, complaining about the smell, the service, they hit on the waitress and she wasn't very friendly responding, ect. You're correct. This is a problem with ratings. You really have to read into them to see what they're complaining about or praising. This is true even for individual reviews, written solo. Many are unhelpful, or stuff that doesn't concern you. One of the best examples I can remember is a venue that had 2-3 stars. However, all the negative reviews were like: "They have massive parties going hard late into the night... but my kids go to bed at 9:30, so 1 star".
- bombcar 3y agoPeople also only rate 4-5 on Uber unless they really hate the driver.