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It gets worse. People have been 'following' the ratings when they rate foods. A popular local restaurant came under new management and their food is now atroci

by chinchilla2020 3y ago

It gets worse. People have been 'following' the ratings when they rate foods. A popular local restaurant came under new management and their food is now atrocious. We actually threw their food in the garbage after getting takeout there a month ago. Meanwhile, tourists are still leaving thousands of rave reviews on their google maps page. Noticeably, you will see one or two bad reviews every 50 reviews or so, where a person comments about their confusion about the restaurants score.

Fogest 3y ago
Yep, a local pub used to give large portion sizes on in person or takeout orders. Then one day we ordered and it was like half the size as normal but of course the same price. Thought it was maybe just a fluke so we gave them a second chance. Unfortunately the portions will still the same smaller size. I proceeded to update my review to indicate the change in portion sizes with the same price. However I noticed many older reviews still indicating large portion sizes as well as even new reviews saying it. Because many new people wouldn't even have the comparison to how it used to be. So you're getting both new reviewers (or travelers) who don't know it used to be better who still call it good, mixed with old reviews calling it good. It's not even just a management change that causes this. This is when you almost wish Google maps would put your location history to use. It sees you visit the place frequently and thus if you stop visiting and leave a negative review it should weigh that review higher and give it more visibility. An old stale review or a review from someone who visited once I don't think should be as impactful or useful on the experience. Overall I find discovering new places to be frustrating as reviews often seem useless. Usually I find the best method of discovering new places is still via word-of-mouth in person.
- philsnow 3y ago
  > This is when you almost wish Google maps would put your location history to use. It sees you visit the place frequently and thus if you stop visiting and leave a negative review it should weigh that review higher and give it more visibility. But how would that make Google more money, this quarter? I could imagine an argument that, over a long enough time period, (re)gaining user trust would lead to an increase in ads revenue, but at best that long-term increase goes into the promo packet of the T9 leading "Geo/Commerce" or whatever the product area that contains Maps is these days.
- bombcar 3y ago
  An Apple Maps review system that tied in with Apple Pay and could weight based on visits, etc would be wonderful.
  - moneywoes 3y ago
    Do they open up that purchase data at all? Seems answer is no The other option is using a bank api but seems too much friction..
    - docmars 3y ago
      DoorDash shows popular items purchased from restaurants along with ratings for each item, plus some form of recency for purchases like "Ordered recently by 20+ others", even down to the options / toppings selected for an item.
dredmorbius 3y ago
“The problem is, or rather one of the problems, for there are many, a sizeable proportion of which are continually clogging up the civil, commercial, and criminal courts in all areas of the Galaxy, and especially, where possible, the more corrupt ones, this. The previous sentence makes sense. That is not the problem. This is: Change. Read it through again and you'll get it.” -- Douglas Adams, So Long, and Thanks for All the Fish Any information repository eventually comes to face the problem that the phenomena it is describing is no longer the same, for intrinsic or extrinsic reasons.

Fogest 3y ago

Yep, a local pub used to give large portion sizes on in person or takeout orders. Then one day we ordered and it was like half the size as normal but of course the same price. Thought it was maybe just a fluke so we gave them a second chance. Unfortunately the portions will still the same smaller size. I proceeded to update my review to indicate the change in portion sizes with the same price. However I noticed many older reviews still indicating large portion sizes as well as even new reviews saying it. Because many new people wouldn't even have the comparison to how it used to be. So you're getting both new reviewers (or travelers) who don't know it used to be better who still call it good, mixed with old reviews calling it good. It's not even just a management change that causes this. This is when you almost wish Google maps would put your location history to use. It sees you visit the place frequently and thus if you stop visiting and leave a negative review it should weigh that review higher and give it more visibility. An old stale review or a review from someone who visited once I don't think should be as impactful or useful on the experience. Overall I find discovering new places to be frustrating as reviews often seem useless. Usually I find the best method of discovering new places is still via word-of-mouth in person.

philsnow 3y ago
> This is when you almost wish Google maps would put your location history to use. It sees you visit the place frequently and thus if you stop visiting and leave a negative review it should weigh that review higher and give it more visibility. But how would that make Google more money, this quarter? I could imagine an argument that, over a long enough time period, (re)gaining user trust would lead to an increase in ads revenue, but at best that long-term increase goes into the promo packet of the T9 leading "Geo/Commerce" or whatever the product area that contains Maps is these days.
bombcar 3y ago
An Apple Maps review system that tied in with Apple Pay and could weight based on visits, etc would be wonderful.
- moneywoes 3y ago
  Do they open up that purchase data at all? Seems answer is no The other option is using a bank api but seems too much friction..
  - docmars 3y ago
    DoorDash shows popular items purchased from restaurants along with ratings for each item, plus some form of recency for purchases like "Ordered recently by 20+ others", even down to the options / toppings selected for an item.

dredmorbius 3y ago

“The problem is, or rather one of the problems, for there are many, a sizeable proportion of which are continually clogging up the civil, commercial, and criminal courts in all areas of the Galaxy, and especially, where possible, the more corrupt ones, this. The previous sentence makes sense. That is not the problem. This is: Change. Read it through again and you'll get it.” -- Douglas Adams, So Long, and Thanks for All the Fish Any information repository eventually comes to face the problem that the phenomena it is describing is no longer the same, for intrinsic or extrinsic reasons.