Is it possible that sales reps were using the publication of negative reviews by others as a tip-off of which businesses would then be more likely to purchase t

Is it possible that sales reps were using the publication of negative reviews by others as a tip-off of which businesses would then be more likely to purchase the service by which negative reviews could be removed? If so, the timing of those sales pitches along with negative reviews could make it seem like this is what was happening.