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This comment is fairly dismissive of GP's experience and intelligence. If you think you can solve a problem just by spitballing it, and GP's team at yelp couldn
by mtlynch 3y ago
This comment is fairly dismissive of GP's experience and intelligence. If you think you can solve a problem just by spitballing it, and GP's team at yelp couldn't figure it out for years, either you're much smarter than everyone on their team or you're underestimating the problem.
I worked on an anti-fraud team in a similar role, and I agree with GP that it's a harder problem than people realize. It's easy to come up with a simple metric that would identify the fraud that you observe, but you don't know what false positives it would catch as collateral damage.
Like this example that you find wildly implausible:
>Two actors, seemingly independent, have each reviewed three businesses only. And they've reviewed the same three businesses, in the same order. And perhaps they each reviewed the first business, then two weeks later, the second business, and then the third. Odds? Getting pretty slim now. A third actor, doing the same? You're stretching the bounds of credulity for sincere reviews.
I think it's highly likely that if you used this metric to find patterns, you'd find fraud, but you'd also find lots of legitimate reviews (e.g., friends who go to the same restaurants together, friends who recommend restaurants to each other).
- kelnos 3y ago> This comment is fairly dismissive of GP's experience and intelligence. I don't have the full text of that comment, as they've edited it our, so I don't know specifically what they said. But perhaps they just don't know everything about how Yelp operates; it's not a small company where everyone knows everything. I also know someone who previously worked at Yelp, and they've talked about some of Yelp's shady internal practices. Everything is not all above-board there.
- BizarroLand 3y agoI'm willing to bet there are more people who could solve that problem working for yelp than you would fairly estimate there are, but the suits are actively preventing solving that problem because they know that shaking down businesses for Yelp support contracts is infinitely more profitable than being a reliable source of truth in the world will ever be. Gold Plated Bugatti's do not buy themselves, after all.