- 411 - phone directory, discontinued? Very diminished in my area. It used to be they would look up something by category, meaning I could say I need a taxi a

- 411 - phone directory, discontinued? Very diminished in my area. It used to be they would look up something by category, meaning I could say I need a taxi and they would just connect me to one. Now I have to know the exact business name and location. They assume everyone has a smart phone now.