10 ms·
Some thoughts on how this would playout: * Reduced staff costs. * Reduced potential peak. If you're at capacity during peak it might be worth the extra staff
by gtop3 3y ago
Some thoughts on how this would playout:
* Reduced staff costs.
* Reduced potential peak. If you're at capacity during peak it might be worth the extra staff costs to capture the revenue.
* Reduced staffing flexibility. Things like vacations, parental leave, etc become tighter.
* Reduced customer satisfaction. I've stopped going to places when they lose my favorite staff member, and places a lot less consequential than a vet. This might translate to loss customers in the mid term, but you might not notice until their next vet visit in ~12 months. This might translate to bad yelp reviews.
* Presumably most of those vets let go are going to continue to be vets. It's a high skill job that pays well and people get into it for passion. That means your competition just gained access to a resource. Or maybe those vets become your new competition.