3 ms·
My Whole Foods grocery pickup order was affected by this outage. They couldn’t check me in. Groceries were packed in the fridge but they told me to come back la
by throw03172019 3y ago
My Whole Foods grocery pickup order was affected by this outage. They couldn’t check me in. Groceries were packed in the fridge but they told me to come back later. What a waste of time.
- OJFord 3y agoAre you just guessing it's related or is there a reason to be sure? Either way, does seem sjll6 to have no manual fallback 'check-in' (or policy-level ability to bypass the need for it) mechanism.
- doubled112 3y agoMost retail stores simply stop if "the system" is down.
- OJFord 3y agoI've known 'just take your shopping and go' and 'let me make a note of your details', but never 'put your bags down and bugger off but please do comw again'. And why would ordered and paid for shopping be so inaccessible? It's not going to be locked away in a vending machine type thing right, you just need to show up with ID/log-in and collect it. Or so you should.
- doubled112 3y agoI’ve only known “sorry, the till is down” and line ups as far as the eye can see. It's ridiculous that everything stops, but I do understand. The pickup is even more ridiculous. Like you say, it's already through the system. They would just need to mark it as delivered later.
- throw03172019 3y agoThe Whole Foods employee working the pick-up area told me.
- deleted 3y ago[deleted]
- prfssnl 3y ago>They couldn’t check me in. Are you an Amazon Flex driver? Or do you even need to check-in to pickup your order as a customer?