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What about those invisible people who gave it a try and decided there were just too many gaps and bugs? They are not customers anymore and probably never will b
by kubanczyk 3y ago
What about those invisible people who gave it a try and decided there were just too many gaps and bugs? They are not customers anymore and probably never will be.
- dkarl 3y agoWhen the only way to get feedback on something is to go live to random customers, yeah, that's a difficult decision. I was thinking of situations where you are getting feedback on pre-launch software from a customer or from your own product organization, or you have an established product and some of your customers opt-in to beta functionality because they want the opportunity to influence your direction. I agree there are situations where the worse mistake is giving people a bad first impression.