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Seems it should be possible to shut down, refund, and relaunch under a new pricing model? Does Apple forbid that?
by actionablefiber 3y ago
Seems it should be possible to shut down, refund, and relaunch under a new pricing model? Does Apple forbid that?
- shagie 3y agohttps://support.apple.com/en-us/HT213252 https://support.apple.com/en-us/HT213252 > Developers who offer subscriptions can increase the price of a subscription without interrupting service only under certain specific conditions. If the increase does not exceed approximately USD $5 and 50% of the subscription price, or USD $50 and 50% for annual subscriptions, and where permitted by law, developers may change the price without interrupting service. Developers may do this no more than once per year. > ... > If the subscription price increase is above the thresholds, exceeds the annual limit, or occurs within territories where the law requires it, you must opt in before the price increase is applied. If you don't opt in to the new price, the subscription will not renew at the next billing period. You can subscribe again within the app or on the Manage Subscriptions page.
- actionablefiber 3y agoThis would be with interrupting service though wouldn't it? This would be, "I can no longer provide the service you bought, so I will refund you, cancel the subscription you have, and introduce a totally different subscription that accounts for the new upstream costs." I would not expect Apollo to do this now after Reddit swung at Christian the way it did, but I'm curious to know if there was ever a semi-graceful way to handle it even on a short timeframe or if Christian was contractually boxed in. edit: fixed very important typos
- shagie 3y ago> If you have a subscription to an app that's making a price increase that meets these specific conditions, Apple will always notify you of an increase in advance. You'll be notified in multiple ways that include an email, push notification (if push notifications are enabled), and a message that you must acknowledge which is displayed within the app. Apple will also inform you of how to view your subscription plan details and how to cancel the subscription if you prefer. If that was done, the subscription would need a new approval for the price increase before it continued or the subscription could be canceled by the user (or automatically with the price increase) by Apple.