3 ms·

Toast POS is down 100%, don't go out to lunch.

jjice 3y ago
As a side note, I wonder if businesses won't even accept cash if they can't go through their POS system. If not, it's a shame that these modern internet connected POSs lock out stuff like that.
- inconceivable 3y ago
  some restaurants have their owner or manager run square or stripe on their cell phone.
  - xyst 3y ago
    I don’t know about Stripe but Square used to offer the CC swipe dongle you can connect to your phone. Then process payments through their app
  - JoBrad 3y ago
    I was at a swim meet last week, and one of the food trucks was using Apple Tap to Pay because Toast didn't have a solution that worked for them, on site. After they finish up at an area, they then enter a single transaction for all of the day's business into Toast.
- p_l 3y ago
  Depending on country and exact POS setup, they might not be able to take cash if POS is down. For example, in Poland, your typical restaurant or shop needs to generate tax receipt (as well as properly calculate the tax), and uses either a separate receipt POS device, or POS with appropriate receipt printer (the devices are certified and for example do simultaneous two prints - one for client one for seller - or use digitally-signed storage for seller copy). If the POS isn't designed properly to operate in case of network failure... welp, can't take cash either, at least not legally.
xyst 3y ago
I can see some restaurants just comp’ing the tickets out and having toast foot the bill in lost sales
- dymk 3y ago
  You say that as if it's as easy as sending Toast the bill and Toast just going "Yeah okay we'll pay". When the POS system goes down, restaurants take down credit card numbers, and then charge them later when the POS comes back up.
- thedigitalone 3y ago
  Toast offline mode captures the credit cards and processes them later, no reason to turn away sales, it is just a hassle.
VirusNewbie 3y ago
they're in a single region?

As a side note, I wonder if businesses won't even accept cash if they can't go through their POS system. If not, it's a shame that these modern internet connected POSs lock out stuff like that.

inconceivable 3y ago
some restaurants have their owner or manager run square or stripe on their cell phone.
- xyst 3y ago
  I don’t know about Stripe but Square used to offer the CC swipe dongle you can connect to your phone. Then process payments through their app
- JoBrad 3y ago
  I was at a swim meet last week, and one of the food trucks was using Apple Tap to Pay because Toast didn't have a solution that worked for them, on site. After they finish up at an area, they then enter a single transaction for all of the day's business into Toast.
p_l 3y ago
Depending on country and exact POS setup, they might not be able to take cash if POS is down. For example, in Poland, your typical restaurant or shop needs to generate tax receipt (as well as properly calculate the tax), and uses either a separate receipt POS device, or POS with appropriate receipt printer (the devices are certified and for example do simultaneous two prints - one for client one for seller - or use digitally-signed storage for seller copy). If the POS isn't designed properly to operate in case of network failure... welp, can't take cash either, at least not legally.

xyst 3y ago

I can see some restaurants just comp’ing the tickets out and having toast foot the bill in lost sales

dymk 3y ago
You say that as if it's as easy as sending Toast the bill and Toast just going "Yeah okay we'll pay". When the POS system goes down, restaurants take down credit card numbers, and then charge them later when the POS comes back up.
thedigitalone 3y ago
Toast offline mode captures the credit cards and processes them later, no reason to turn away sales, it is just a hassle.

VirusNewbie 3y ago

they're in a single region?