What you are talking about are instances of systemic racism due to differences in power (i.e. someone holds power over someone else and wields discretion in fav

What you are talking about are instances of systemic racism due to differences in power (i.e. someone holds power over someone else and wields discretion in favor of their racial biases). This is different than the type of racism described in OP. In that case, Amazon held much more power over this person's life than that person held over his Amazon delivery driver, and even though the entire interaction was in the view of recording devices, Amazon still decided to assume the worst. I wouldn't even say it's as much a problem of racism as it is large corporations making snap judgements without a care for the consequences. Even so, the a fundamental axiom of the American justice system is that it is worse to imprison an innocent man than let a guilty man go free.