No technology or system is perfect, there is a certain level of "acceptable use" that we always need to comply with. I don't think charging a Tesla is that big

No technology or system is perfect, there is a certain level of "acceptable use" that we always need to comply with. I don't think charging a Tesla is that big of an issue, and if you're fortunate enough to own one, you're probably also intelligent enough to plan ahead. In Australia (where I'm originally from) LPG (Propane to everyone in the US & Canada) conversions on Petrol (Gas?) cars is a common thing. Its the same situation, LPG is not available everywhere, and while most LPG cars can run on both fuels...you simply think ahead before you go on some unusual route. It becomes part of your planning for a long trip and that's all there is to it. If you run out of LPG, its a bad situation...you cant just go grab bottle of LPG, its a compressed gas, you actually need to either run the car on normal fuel (Petrol) or get it towed. My bias opinion here is that someone probably mistreated their car, and Tesla told them something like "We tried to help you before this happened, but you ignored us...its in the terms you signed when you bought the car and now there is nothing else we can do to help" Completely reasonable.