I honestly believe we need legislation. As society goes digital, it is inevitable that people link ever more things of real importance to account systems of Am

I honestly believe we need legislation. As society goes digital, it is inevitable that people link ever more things of real importance to account systems of Amazon, Google, the like. These accounts cannot be Russian roulette, where heuristics may randomly lock you out. Imagine losing your AWS account, and your entire infrastructure is gone. Or losing your Gmail account, your proxy to 200 other accounts. Losing home automation. Losing your webshop. We need to have some rights. Real world infrastructure should never be shut down without consent, false positive or not. Account suspensions should come with a documented and verifiable reason, not randomness and "we can't share details". There has to be a robust and speedy appeal process that is equally transparent. Concerns must be separated. If you violate terms on service A, the blast radius should be service A, not your entire life. And yes, companies should absolutely be sued for real damages done if they fail to have the above in place.